Dear Cliff,

I just wanted to let you know how happy I am with the printer service provided on our HP color printer.

Your service from start to finish has been exemplary and on a professional, knowledgeable, yet friendly level that far exceeds all other agencies I have dealt with. Nothing ever seems to be too much trouble to you and I am made to feel unique, never feeling that I am just one of many clients that you and your office have to deal with each day.

I regularly attend the local and influential business group networking events and it has been a pleasure to be able to pay you back in some way by giving my wholehearted and thorough recommendation to these groups on what is a breath of fresh air in the copier and printer industry.

Kind regards,
Vanessa (Director)